FAQ's

Frequently Asked Questions

What is Glamping?

"Glamping" is a short word for "glamorous or luxurious camping." It is currently one of the foremost emerging holiday/stay niche in the hospitality sector.

How do I reserve?

To check availability for your dates:

  • On the Home page, choose Pods.

  • Input your dates at the top, then click on "check availability". This will show you the Pods that are available for your chosen dates.

To see open days on the calender:

  • Scroll over the Pod of your choice then click "check availability", calender will open up. You can scroll through the calender for open dates.

Note:

  • Eensure you select the package of your choice interest, and a "yes" if you want breakfast delivered to your pod.

  • Click "submit"

  • Enter required information, then choose "Submit Request To Owner" or "Pay Now To Book."

 

How many guests per Pod are allowed?

Only 2 guests per pod are allowed. We may be able to accomodate a 3rd but you must let us know prior to your reserving.

Please note that we have permitting restrictions, hence our number of guests allowed per pod. Violation of our required number of guest per pod will be grounds for instant termination of your stay, and loss of your security deposit!

Are Pets allowed?

Though we love pets, however, we do not allow pets.
Violation of this will be grounds for instant termination of your stay, and loss of your security deposit!

Any age restrictions?

Yes.
Only ages 21 and over are allowed to reserve. Do let us know if you an emancipated minor.

Are kids allowed?

No. We are an "adults-only" resort, designed with couples in mind. You must be 21 or older to be at this resort.

What time is check-in and Check-out?

Check-in is at 4:00 PM, and check-out is at 11:00 AM. 

Note that your gate-code may not work until the exact check-in time. You can no longer access the sites after our check-out time.

Please, we ask that current guests be courteous to incoming guests and check-out at/or before the stated 11:00 AM time.
 

Are you open year-round?

Yes.
Please, note that though the Pods and Bubble tents at our Udoscape Glamping Resort has been very thoughtfully designed and equiped for temperature control, these are still canvas/membrane structures. That means that they will not hold heat like is generally obtainable at your home. We recommend you pack weather appropriate wears during cold/frigid weather conditions, just in case. That said, the Pods are fully equipped with cooling/heating HVAC systems, accessory wall mounted heater appliance, additional table top heater, and we also provide heated blankets. The bubble tent is equipeed with a cooling/heating HVAC system as well. 

What should I pack? What do you provide?

We recommend

  • Cold weather suitable wears, for cold weather months
  • Toiletaries - toothpast, body lotion, etc.
  • Backpack, if you plan on hiking
  • Spices & Condiments - including salt, pepper, oil.
  • Aluminium foil, Plastic bags
  • Umbrella - we do have a general designated parking area that would require walking to your Pod if raining.
  • Phone charger
  • Bottle water, per your preference - We are on well water which is fine for drinking or cooking.
  • Cooler / ice
  • Sunscreen / Bug sprays
  • Boots, for muddy areas
We provide:
  • Telescope, only for Pods 2 and 3. These are beginner type telescopes, so are easy to use. 
  • Papers towels and toilet paper 
  • Heated Blankets
  • Linens and towels 
  • Beach towels - for hot-tub
  • Ear plugs / eye shades
  • Shampoo, Conditioner and Body wash
  • Dish detergent and hand soap
  • Trash bags
  • Solar cooking device
  • Cookwares, untensils, plates, glasses, cups - we DO NOT carry pots are we only provide a GoSun solar cook device. We DO NOT allow any other form of hot-plate cooker device
  • Mini-fridge
  • Microwave
  • Propane grills - no charcoals, or none-resort provided grill device allowed on site.
  • Grill utensils
  • First-Aid kit
  • Toaster
  • Single-cup coffee maker
  • Ground coffee
  • Lighter for grill or fire place

Is there a minimum night stay? Are one-nights available?

We have a minimum requirement of two (2) nights for most reservations.
However, we do allow single night stays when a day falls in-between existing reservations. Contact us about these days. 

Do you collaborate with social media influencers?

Yes, we love working with social media influencers. Stays are subject to availability, however. Please contact us via our social media platforms

Instagram - @udoscape
Facebook - Rest on Seventh

 

Cancellation Policy?

We understand that ocassionally it is necessary to change or cancel a reservation.  But please do understand that because we are a small business, cancellations have a huge financial impact on us.  Once a Pod is reserved, it is no longer available for reservation by other interested travelers. We ask for your understanding in respecting our cancellation, change, and refund policy.  

​All cancellations or reservation changes must be made in writing to okoyeo@hotmail.com

Cancellations made more than 30 days prior to arrival will receive a 50% refund.

Cancellations made less than 30 days prior to arrival will not be refunded.

We DO NOT refund for early departures, delayed arrivals, no-shows.
Inclement weather is also NOT a reason for refund.

Who is Rest on Seventh?

Rest on Seventh is simply the management company that manages all bookings and stays both at Island on Lake Travis Resort, and Udoscape Glamping Resort.

What Amenities are present?

Udoscape is a heart-throbbing and one-of-a-kind resort destination. Here, our guests have access to amazing and lavishly furnished Pods, each with full ensuite amenities including restroom and kitchnette. Each Pod come with either a hot-tub, or a star-gazing bubble tent. Our star-gazing bubble tents are fully airconditioned/heated, and has a telescope, bean bags, blankets/pillows, etc. At Udoscape you have full access to grill sites, a sit-around fire-pit, and a hammock area.

Which pods comes with hot-tubs, and which comes with star-gazing bubble tents?

Pods 1 and 4 have hot-tubs
Pods 2 and 3 have star-gazing bubble tents.

About Security Deposit

Security Deposits are refundable, with refunds initiated 24 to 48 hours after guest's stay, assuming no damages or losses noted. Please allow 5 to 10 business days for refund to reflect in your account, also depending on your bank's processing times as it can vary.

Do you accept part payments, with payment completion on arrival?

Unfortunately, we can only accept 100% of payment at the time of reservation.