We understand that ocassionally it is necessary to change or cancel a reservation. However, understand that because we are a small business, cancellations have a huge financial impact on us. Once a Pod is reserved, it is no longer available for a reservation by other interested travelers. We ask for your understanding in respecting our cancellation, change, and refund policy.
All cancellations or reservation changes must be made in writing to firstname.lastname@example.org
Cancellations made more than 30 days prior to arrival will receive a 50% refund.
Cancellations made less than 30 days prior to arrival will not be refunded.
We DO NOT refund for early departures, delayed arrivals, no-shows.
Inclement weather is also NOT a reason for refund.